Email, Skype And Phone

Digital nomads have several distinct methods of communication with remote colleagues and partners:

  1. Email is best for organizing complex ideas and communicating them to one or more parties, such as a strategy outline. Email is also ideal for sharing documents as attachments.
  2. Skype IM is great for quick exchanges at random intervals throughout the workday, such as sending a URL.
  3. Phone (or Skype Call) is best for brainstorming ideas and engaging in real-time dialogue, such as a strategy meeting. Skype Call is also great for conference calls among several parties.
  4. SMS is good for brief exchanges when away from a computer, such as at a luncheon.
  5. Wikis (such as PB Wiki, which I like) are great for long-term brainstorms and managing task lists. These are also useful to keep a group informed on evolving plans. Most offer a handy ‘alert’ function that emails everyone on the list when any changes have been made.

One of the challenges I have faced with email is that sometimes good ideas get buried among old email and lots of junk mail. A good solution to this problem was to use the wiki for ongoing strategizing, as well as product testing and reporting.

Mobile phone usage costs money, so Skype has been great as a free alternative for voice calls. I would recommend using a hands-free headset to reduce feedback/ echoes. International calls on Skype cost some money, but very little compared to international telephony.

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